This Privacy Policy outlines how personal data is collected, processed, and protected when using the JetShift website (www.jet-shift.com) and the "JetShift" mobile app. JetShift is operated by Jannik Obenhoff, Sportplatzstraße 19B, 85716 Unterschleißheim, Germany. If you have any questions about this policy or data protection, feel free to contact us at hello@jet-shift.com.
General Principles
We value your privacy. Your personal data will only be collected and processed when necessary to provide and improve our services. This includes information you actively provide to us, like your email when contacting support, and information we collect automatically when you use our app or visit our website-such as anonymized IP addresses, browser types, or device-related information.
When you use JetShift, you may also share data through surveys or questionnaires. These inputs help us improve the product, understand our users better, and may also be used in anonymized form for marketing and (internal+external) research purposes. Participation is always voluntary, and we do not associate these responses with your identity unless explicitly stated.
Data We Collect and Why
The types of personal data we collect include contact details (such as name and email), usage data (including which screens you use and for how long), and technical data (like your operating system and device type). This information helps us provide the best possible experience, develop new features, and address technical issues. When submitting feedback, answering a survey, or engaging with interactive content, you are giving us consent to analyze this data to improve JetShift’s features and tailor it more effectively to future users.
In addition, we use analytics tools and tracking technologies to better understand how JetShift is used. These tools may include marketing cookies and performance tracking pixels that help us learn what’s working and where we can improve. We use services such as Google Analytics, Meta Ads (Facebook), and others. Where possible, IP addresses are anonymized to ensure a higher level of data protection.
Cookies and Tracking
To improve usability and analyze visitor behavior, we use cookies and similar tracking technologies on our website. Some cookies are essential for basic site functionality, while others are used to track usage patterns and support marketing efforts. For instance, we may use cookies to measure the success of a newsletter campaign or determine whether an ad campaign brought users to our app. When you first visit the site, a cookie banner will appear allowing you to consent to or reject different cookie categories. You can adjust your cookie preferences at any time via your browser or the settings provided on the site.
Legal Grounds for Data Processing
We process your personal data only when legally allowed under the General Data Protection Regulation (GDPR). This means we rely on your explicit consent when necessary (Art. 6(1)(a) GDPR), we process data that is required for delivering our services (Art. 6(1)(b)), and we use our legitimate interest to improve user experience and ensure security (Art. 6(1)(f)).
Data Storage and Retention
Personal data is only stored as long as necessary for the original purpose or as required by law. If the original reason for storing your data no longer applies, and there’s no legal obligation to retain it, we will delete it. Aggregated or anonymized data may be retained longer for analytical purposes.
Use of Third Parties
We work with external service providers to host our servers, analyze traffic, process payments, and support marketing activities. These third parties are carefully selected and contractually bound to comply with applicable data protection laws. In some cases, data may be processed outside the EU/EEA. If this happens, we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your privacy.
Your Rights as a User
Under the GDPR, you have several rights: the right to access your data, to correct or delete it, to restrict or object to processing, and to request data portability. You can also revoke any previously granted consent. If you would like to exercise these rights, please contact us at hello@jet-shift.com.
We are committed to respecting and supporting your rights in every way. If you feel your rights have been violated, you also have the right to lodge a complaint with your local supervisory authority.
Data Security
We use industry-standard technical and organizational security measures to protect your personal data from unauthorized access, misuse, or loss. These measures include encryption, limited data access, and regular security reviews. Despite our efforts, no internet-based service is completely secure. We encourage users to handle personal information responsibly and report any security concerns directly to us.
Use of the Service by Minors
JetShift is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we become aware that personal information has been collected from a minor, we will delete it immediately.
Disclaimer on Health Information
JetShift is based on scientific insights into circadian rhythm and sleep behavior. However, it is not a medical device and does not provide diagnostic or treatment advice. If you suffer from sleep disorders, chronic fatigue, or other health concerns, please consult a healthcare professional. The use of JetShift is intended solely for healthy individuals looking to reduce travel fatigue and improve comfort when switching time zones.
Updates to This Policy
This policy may be updated from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website. Continued use of our app and website implies acceptance of the updated terms.
Contact:
JetShift – operated by Jannik Obenhoff
Sportplatzstraße 19B 85716 Unterschleißheim, Germany
📧 hello@jet-shift.com
